How can I make sure I don't miss a release?

Follow MoonStruckDice on social media! I always take the time to share work in progress and announce releases so people can plan accordingly. You can find me on Instagram and Facebook.

Why are handmade dice so expensive?

Handmade sets take a lot of work and the price reflects the hours and hours it takes to sand, ink and polish every dice by hand.

Every set has care, love and attention put into it to ensure I am providing a fantastic product that you would be happy to take to your gaming table.

How balanced are your dice?

They are as balanced as most other sets you can buy-- which is to say, perfectly balanced D&D dice don't exist. Inclusions can sometimes offset the weight, however this change will not be enough to skew the results of the dice.

However if you are really concerned, I would recommend checking with your DM first.

Commissions

Currently my commissions are closed in a lead up to a main shop release. Following the main shop releases I will be open for commission slots. The pricing for commissions are as follows.

Set of 8 Dice - NZD$140 + changes with free shipping or a $20 advanced Tracking upgrade

Changes

If your request a remake on a completed commission, such as not being satisfied with the pattern or color, an additional NZD$10 will be added to the final cost. This covers the material costs of the new set. If I decide that the set does not meet the initial brief, I will remake the set at my own cost.

Shipping & Handling

I ship via New Zealand Post by package weight and size. Shipping rates are as follows.

  • New Zealand: Free, standard tracked shipping nationwide.

  • International untracked: NZD$17.50

  • International Tracked: NZD$35

Shipping isn’t always a gentle process. If your order arrives damaged, I want to help. Please feel free to contact me with any issue and I will do my best to help.

Refunds & Returns

I do not offer refunds or returns on a finalized purchase from my store. If there is an issue with the product when it arrives such as damage during delivery or existing unmentioned damage that makes the product unusable, I will offer replacements. Send me a message and let me know what happened.

This shop does not offer refunds or returns of any kind on digital download items.